Reference

How jibaji Handles Your Personal Information

Your account data, payment details, and activity on jibaji are handled with care. This policy explains what we collect, why we collect it, and how you can access or update it — with availability depending on your local law and eligible region.

Account data protectedbKash, Nagad, Rocket transactions coveredBangladesh-region policyYour rights, clearly stated

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. Reach out through any of the channels below and include your registered account details so we can locate your record quickly.

Live Chat Start a chat from the account menu on mobile or desktop. Available during support hours for data queries and account help.

Email Support Send your data request to our support address. Include your registered contact detail and the specific data action you need.

Account Settings Some data — like your contact number and wallet preference — can be updated directly inside your account settings without contacting support.

What We Collect and Why It Matters

jibaji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals accurately and to meet

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the verification requirements that apply in your region. We also collect device and session data when you access the lobby from your phone or browser; this helps us keep your account secure and load the right content for your connection. We do not sell your personal
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data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Retention periods vary by data type — payment records are held longer than session logs, in line with applicable requirements. If
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you close your account, we retain only what we are required to keep under the rules that apply to your region. Access and eligibility for all services depend on your local law and the regions we currently support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on jibaji. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Account Security

Your account login and payment data move over encrypted connections. We use OTP verification at login and for sensitive account changes to confirm it is really you.

Cookies and Session Data

We use cookies to keep your session active and remember your wallet preference between visits. You can manage cookie settings through your browser at any time.

Data Retention

Payment records tied to bKash, Nagad, or Rocket transactions are retained as required by applicable rules. Session logs are cleared on a shorter cycle once they are no longer needed.

Requesting Changes

To access, correct, or delete your data, contact support with your account details. We aim to respond to data requests within a reasonable timeframe under the rules that apply to your region.

Privacy Policy Questions Answered

Real questions about how your data is handled on jibaji, answered plainly.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected when you access the lobby.

We share only what payment processors need to complete your transaction. We do not sell your personal data. No third party receives your data for marketing without your consent.

Payment records linked to bKash, Nagad, and Rocket transactions are kept for as long as applicable rules in your region require. Session logs are cleared sooner once no longer needed.

Yes. Contact our support team with your registered account details and specify what you need. We will locate your record and respond within a reasonable timeframe for your region.

Basic details like your contact number and preferred wallet can be changed inside account settings. For other data corrections, reach support through live chat or email.

We use cookies to maintain your session and remember preferences. You can manage or clear cookies through your browser settings at any time without losing your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountjibaji Login InfoJibaji Glossary

How jibaji Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption and Account Security

Cookies and Session Data

Data Retention

Requesting Changes

Privacy Policy Questions Answered

01 What personal data does jibaji collect when I open an account?

02 Does jibaji share my data with third parties?

03 How long does jibaji keep my payment records?

04 Can I request a copy of my personal data?

05 How do I update my contact details or wallet preference?

06 Does jibaji use cookies, and can I control them?

Privacy Policy

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