What Our FAQ Covers and Why It Matters
We built this FAQ around the real questions that come up after you open an account on jibaji. Not generic platform talk — actual steps. How do you add money through Nagad? What happens after you request a withdrawal? Why did your OTP not arrive? Each answer here reflects how the platform actually works for Bangladesh accounts. Deposits go through the same
bKash, Nagad, and Rocket rails you already use every day, so the flow is familiar. You open your wallet app, send to the account number shown in the deposit screen, confirm with your PIN, and the balance appears in your jibaji wallet. Withdrawals follow a verification step — we check that the wallet sending out matches the one on your account before
the transfer moves. If something is unclear at any point, our support team is reachable through live chat and email. This page is the first place to check; support is the next step if you need it.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet